FAQs

If your employer offers direct deposit, you will provide the necessary department our credit union’s routing number, 264281393, and your full account number. If you aren't sure of your full account number, call the credit union at 865-482-4343 or log on to digital banking and select your desired account from the accounts menu or dashboard tiles. In the 'Details' section, found on the right side on larger screens or in the lower portion of the mobile app, you'll see an account number in a 13-digit format. That is the account number you want to provide. Failing to provide the full account number could cause your direct deposit process incorrect.