FAQs

No, we do not exchange foreign currency.

Yes, the credit union has Safe Deposit Boxes available for rent. Please stop into your local branch or give us a call at 865-482-4343 to see what size and location is available.

Yes, the credit union offers notary services at either branch location. The credit union DOES NOT provide a medallion signature guarantee.

Yes, please stop into your local branch or contact us at 865-482-4343 for specific wiring instructions.

Credit unions are non-profit and exist to help people, not to make a profit. As such, all earnings are returned to their members in the form of high-interest savings and low rate loans.

A volunteer board of directors, elected by the members, governs a credit union. With their vote, each member has a direct impact on the direction of the credit union. Also, "people helping people" is the credit union philosophy.

A credit union's goal is to serve all of their members equally and provide charitable contributions to their community. Credit unions are owned by their members. Each member gets one vote and an equal say in how the credit union is run.

Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings are federally insured up to $250,000 and backed by the full faith and credit of the United States Government.

As of January 1, 2012, paper savings bonds are no longer sold at financial institutions. This action supports Treasury’s goal to increase the number of electronic transactions with citizens and businesses. Click here for details about purchasing savings bonds electronically.