From a non-TN Members 1st FCU Account
You can make a one-time or recurring payment using a debit card or electronically using your account and routing numbers (which can be found on the bottom of your checks). If you have questions about your loan payment, you can reach us during regular business hours at 865-482-4343.
- Payments submitted after 4:00 pm EST will be processed the next business day. Payment processing does not occur on weekends.
- To protect your account from unauthorized access, your Payment Portal session will be closed after a period of inactivity. If your session ends, log on again.
- Maximum single transaction amount is $2,500 per business day. Please contact the credit union at 865-482-4343 for payment arrangements over $2,500.
- We are not able to accept or process Mastercard payments at this time. The Online Payment Portal is currently only able to accept ACH or Visa card payments.
Online Payment Portal Quick Guide
Click the button below for a printable Online Payment Portal Quick Guide with general information and step by step instructions to find the Online Payment Portal and access the one-time and recurring payment options.
From a TN Members 1st FCU Account
You can set up payments directly from your Tennessee Members 1st FCU account using the Bill Pay feature in Home Banking. Payments set up through Bill Pay can be one time or recurring. Once logged in to your Home Banking, click Bill Pay in the top navigation for specific Bill Pay information, FAQs, and to set up your payment(s).
Pay By Mail
Payments can be mailed to the address below:
Tennessee Members 1st FCU
PO Box 6828
Oak Ridge, TN 37831
Pay By Phone
Loan payments can be made over the phone using the Audio Response Teller or by speaking with a Member Service Representative. Click the button below to be taken to our Office Information page with contact details for pay by phone options.