24/7 Account Access : TN Members 1st FCU

24/7 Account Access

Home Banking

Home banking is an easy, convenient way to check account balances, pay bills, transfer funds, view e-statements, and more! First-time users will have to register for home banking before they are able to log in. Once registered, members can log in to home banking from their Internet Explorer, Firefox, Safari, or Chrome web browser to securely access their account 24/7.

Home Banking Login

Click here for Digital Banking FAQs

eStatements

eStatements are electronic versions of your account statements. eStatements are free, let you access eligible account statements online, and offer:

Speed: Faster delivery of statements, no need to wait for the mail.
Security: Secure electronic delivery, no paper statements in your mailbox.
Convenience: Historical statements available online.

Contact your local branch at 865-482-4343 or send us a message via digital banking to get enrolled, today!

All-In-One Mobile Banking & Remote Deposit App

The free Tennessee Members 1st Federal Credit Union mobile banking app provides secure 24/7 account access right at your fingertips! Check account balances, deposit checks, transfer funds, track expenses, and more. Available for both Apple and Android devices, you can download the app by clicking one of the links below or searching TN Members 1st FCU in your app or play store.

Remote Deposits

Am I automatically enrolled in Remote Deposit Anywhere?

Members are not automatically enrolled in Remote Deposit Anywhere. You must request enrollment in Remote Deposit Anywhere through your digital banking. Members must have their full name, phone number, address, and email address on file in order to be eligible for Remote Deposit Anywhere. If any of this contact information is missing from your account, your enrollment request will be denied. To enroll:

Log in to digital banking.
Click on 'Remote Deposits' in the main left-hand navigation menu or on the 'Deposit' tile at the top of your dashboard (only available in the mobile version of digital banking).
Select the account(s) you wish to enroll in Remote Deposit Anywhere. Please keep in mind that only certain accounts are eligible for this service.
Our Member Service staff will review your enrollment.
You will receive a message via digital banking that states your Remote Deposit Anywhere Enrollment has been accepted or denied.

Remote Deposit Anywhere enrollment will be automatically denied if you have not been a member for over 30 days. Not all accounts and/or members are eligible for Remote Deposit Anywhere. You are welcome to resubmit enrollment for Remote Deposit Anywhere at any time. Contact our Member Service Department at 865-482-4343 if you have questions about your Remote Deposit Anywhere eligibility.

How do I make a mobile deposit in digital banking?

Mobile deposit is available for all eligible checking accounts, but you must enroll first. Mobile deposit can only be done through the mobile app.

Log in
Select Deposit under your checking account OR select Deposit Check from the slideout menu in the mobile app
Click Enroll Account and go through the sign-up steps
Once your request has been processed and approved, tap Deposit a Check
Enter the check amount
Tap Continue
Select the account to deposit to
Take a picture of the front of the check and tap continue
Take a picture of the back of the check and tap continue
Verify the information and tap Submit

Are there limits on the dollar amount and number of mobile deposits I can submit?

Mobile deposit limits are based on the type of checking account you have. These limits include a daily dollar amount and number of items deposited daily. If you have specific questions, contact the credit union at 865-482-4343.

What needs to be included on my mobile deposit?

As an important regulation reminder for members using Remote Deposit, please remember to endorse the back of the check with:

For Mobile Deposit only @TNMFCU
Your account number
The deposit date
Your signature

If this information is not present, your deposit may be delayed or unable to process. Visit your local branch or contact us at 865-482-4343 if you have questions regarding Remote Deposit Anywhere endorsement requirements.

What should I do with my checks after using mobile deposit?

You should retain the check for seven days after the deposit has posted to your account. After that time, you may shred it.

Audio Response Teller (ART)

Using ART, you can make financial transactions on your account from any touch-tone phone. You can transfer money, check balances, make loan payments, and many other options…all free!

Local: 865-813-4351
Toll-Free: 866-332-6009

For the main menu of services: Press 1
To activate a new Debit Card: Press 3
To block a Debit Card as lost or stolen: Press 4

CO-OP Shared Branch & ATM Network

In addition to 24/7 account access through home banking, the mobile app, and ART, TN Members 1st Federal Credit Union participates in the CO-OP Shared Branch and ATM Network. This provides our members access to more than 5,000 shared branches and nearly 3,000 shared surcharge-free ATMs across the country! Click below to learn more.

Find a Shared Branch Near You

*Please note, CO-OP Shared Branch is not a 24/7 service; however, it provides additional account access options for our members. Hours of availability may vary depending on the CO-OP Shared Branch location, check with individual branches before your visit for a complete list of available services and hours.

Online Services