If you have immediate concerns about security, please contact us.
Home Banking / Website Phishing Scam
In the past two days a sister credit union has received reports from their members about a fraudulent popup that appears on their website as members are logging into their online account. The message appears after their member's have started the log in process and appears just before a secondary preset security question. The popup appears while the rest of the website seems to fade out and asks our members for personal information such as social security number, birthday, etc. This cyber attack is not specifically attacking the Credit Union's website, but seems to be attacking individual member's computers. It is important that you maintain a current anti-virus software program on your computer, in order to help prvent easy attacks on your personal information. Here are a couple of good free anti-spyware applications that can be downloaded and installed on PC's, as well:
Malwarebytes Anti-Malware – http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol
Ad-Aware Free Internet Security - http://download.cnet.com/Ad-Aware-Free-Internet-Security/3000-8022_4-10045910.html?tag=mncol
Cell Phone / Debit Card Phishing Scam
Some of our members have received text messages via their cell phones. The messages state that their debit card from a large local credit union, beginning with our debit card prefix has been shut down until they call this 800 number to re-activate it. Do not contact this number. It is a SCAM!
International Card Transactions
Due to the increased incidence in international card fraud, we have blocked the approval of all international card transactions. If you will be using your DEBIT or CREDIT CARD internationally, please contact the card services department at the credit union BEFORE YOU LEAVE.
FREE ANNUAL CREDIT REPORT
Each major credit bureau is required to provide one free credit report annually to a consumer requesting a copy. Go to annualcreditreport.com to request your copy or call the credit bureaus directly. Their numbers are:
Experian 888-397-3742
Equifax 800-685-1111
Trans Union 800-888-4213
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