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FAQs

How do I opt-in for authorizing my ATM/debit card transactions?
Stop by or call any branch office.
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How do I retrieve my e-statement?
Logon to homebanking and click on "other options" then on "e-statements."
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Why can't I use quicken to download my financial information?
Due to the substantial annual licensing fees charged by Intuit Corporation, TN Members 1st does not currently have a large enough population of Quicken users among our members to justify such an expense. We will continue to monitor our member’s needs against the outstanding costs.
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I received new checks in the mail and the MICR line has changed. Are the checks okay to use?
Yes; Liberty Checks will automatically change the micr line to a new format, when checks are reordered. The new format will look like one of the following examples: 107000XXXXXXX or 1070000XXXXXX. If you have questions or concerns, please contact a Member Services Officer for clarification.
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