Web Site Privacy Policy

TN Members 1st Federal Credit Union is committed to insuring that all member related information processed by our web site and Home Banking services is adequately protected and secured. Therefore, we have developed the following privacy policy. All personal and financial information specific to you that you provide to the Credit Union through any channel constitutes personal information.

This page is provided for informational purposes only.

Web Site Collection Information

TN Members 1st Federal Credit Union collects and stores information on the domain. When you access this website, the date and time of your visit to our site is recorded and retained.

This information is used to help measure the number of visitors to the various pages on the site, make improvements to the information contained on the site, and to better serve our members through special marketing and service programs.

Internet Teller

Internet security is a primary concern for anyone using the Internet today, particularly for Internet financial transactions. A site is considered secure, if all sensitive information transmitted between the user's browser and the site's web server is encrypted. Most of the home banking pages you visit within our site will be encrypted, however, pages that do not contain sensitive information will not be.

TN Members 1st Federal Credit Union has taken the necessary steps to ensure that your data is protected, including access codes, encryption and a firewall. Access Codes (Your PIN and Password) are used to gain initial access to your account. Encryption disguises information to hide its meaning and enhances confidentiality by restricting access only to intended users. Information is encrypted and decrypted with a cipher and key using specialized computer hardware or software. Our firewall enhances security by monitoring and limiting access to computer devices. It creates a security barrier between the Internet and our network to protect TN Members 1st Federal Credit Union’s computer system from unauthorized entry.

Secure Sockets Layer (SSL) establishes a secure connection between two parties (e.g., your browser and our web server). It is used to implement HTTPS, the secure version of HTTP, and is an open technology supported across various browsers (e.g., Netscape Navigator, Microsoft Internet Explorer). TN Members 1st Federal Credit Union requires that you use an SSL-enabled browser to communicate with the secured area of our site. You will know that you are visiting the secure area of our site when the URL begins with "https://...".

E-Mail

Personal information contained in e-mail sent by members and non-members may be used by TN Members 1st Federal Credit Union staff to answer questions, follow-up on suggestions or complaints, or to improve the level of service. Please be advised that e-mail may not be secure against interception by unauthorized individuals. Therefore, if you wish to communicate sensitive or personal information, you may want to submit it by mail.

Cookies

TN Members 1st Federal Credit Union currently uses cookies, only in conjunction with this website and Home Banking, to store temporary information. We do not link the information to any other form of information, such as your name or address. These cookies are set when you enter the site and erased as you leave the site.

Distribution of Member Information

We will not disclose information to third parties (excluding credit union affiliates) concerning your account, except: (a) when such disclosure is necessary to complete the transactions; (b) to verify the existence and condition of your account for a third party (such as a credit bureau) as is permitted by law; (c) to comply with any court order or applicable laws or regulations; or (d) when you give us your written permission.

The credit union does not and will not sell or provide personal information to third parties for independent use. We may share personal information with our credit union affiliates, as allowed by federal law, if that information is required to provide a product or service that you have requested.